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Spirent helps Palo Alto Networks deliver a world-class customer experience


Post-sales support teams are under pressure to close cases faster, cut costs and increase customer satisfaction. Achieving all these goals typically requires reengineering the methods used to resolve cases. Hear from Palo Alto Networks' Dan Lunderville, about how automation completely transformed their labs and enabled them to win JD Power’s Outstanding Customer Service Experience Awards 3 years in a row.

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