Deliver ROI by using the intelligence behind the data

Analytics solutions can help you improve customer retention by reducing churn, increasing revenue, and strengthening market share. They also improve information accuracy and increase operational efficiency. All of which lead to an enhanced experience for your customers.

Customer and network analytics

When you’re trying to analyze customer experience across your network, disparate data silos make it hard to get a complete view. Spirent’s Customer Experience Management (CEM) solutions bring together data from different silos, helping you pinpoint and resolve problems fast.

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Device analytics

Device analytics improves decision-making in all areas of the operator’s business, including marketing, sales, customer care, and network infrastructure, and as input for targeted campaigns.

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User experience analytics

With our suite of user experience analytics systems, service providers and device makers can measure and analyze user experience on any device, operating system, or network around the world.

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Proactive analytics

Early detection, prioritization and resolution of QoE affecting network issues

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Measuring subscriber Quality of Experience (QoE)

Learn how operators can retain subscribers and control operational costs

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